Types Office Phone Systems and It’s Features

Types and Features of Office Phone Systems

The communication industry has gone through tremendous changes in past few decades. Smartphones and internet have changed the way businesses communicate. Yet, the top business phone systems are not obsolete. Though the things have improved and simplified, understanding the phone systems is rather difficult. We have discussed various types of office phone systems and their key features.

If you are starting your new office, having a great phone system is important. In order to choose the right system for your business, you need to understand the types of business phone systems. Once you know the benefits and features of every different type, it is easier to choose the right one.

Top Best Office Phone Systems 2020 and Their Benefits

If you are planning to install a new phone system or want to upgrade the existing one, this information is right for you.

#1 PBX

PBX phone system is also known as private branch exchange system. It is a centralized phone system that connects internal staff and also allows receiving and sending phone calls. The best PBX phone system for small business also carries excellent features like voicemail, conference calling, and find me. The best thing about PBX is that it allows employees to connect internally. External phone lines are also managed with the PBX system. Businesses can customize the system to suit their specific needs. Under this system, multiple devices are attached to a centralized hub. The centralized hub connects to the telephone network through the providing company.

Key features of PBX-

  • Capable of fulfilling the communication needs of medium as well as large businesses
  • Greater reliability compared to VoIP
  • No reliance on internet access
  • Abundant advanced features like call parking, routing, auto dialing, customizing call menus etc.

#2 VoIP – Voice Over Internet Protocol

Here is the latest innovation offered to the businesses known as VoIP. This advanced top business phone system allows for excellent international communication. The system works with internet as well as computers. The main phone system is hosted by the service provider and all the functionalities can be accessed on the computers.

Key Features of Voice Over Internet Protocol Phone Systems

  • Virtually automated attendants
  • Call forwarding facility
  • Call holding and transferring facilities
  • Voicemail
  • Call flipping
  • Call recording
  • Text Messaging
  • Caller ID
  • Conference calling
  • Hot Decking

#3 Analog Phone Systems

Here are the key features of the analog phone systems.

  • Greater reliability
  • Good voice quality
  • Offers all the basic features and some advanced features

However analog phone systems do not have scope for expand-ability and upgrade.

#4 Key Phone System

10 or less than 10 employees. This system offers multiple lines and multiple buttons are allotted to each of the lines.  The system shows when a particular phone line is busy.

Key features of Key System Telephones-

  • Offers advanced features compared to PBX
  • Suitable for small and medium businesses
  • Allows internal communication
  • Offers features like memory dialing and paging

Every best ip phone system for small business has to offer its unique pros and cons. One needs to choose the system according to the employee strength and requirements. It is up to the entrepreneur to select the best system that fulfills the communication needs of the company. Smart comparison in consideration with your needs will help you to choose the best office phones for business.

Also View : Top 5 Business Cell Phone Plans of 2020

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